Florida Insurance Question - please help!
I am seeking advice on behalf of a friend.
She is considering gastric bypass surgery, but she is facing problems with her insurance.
Prior to her initial appointment with the surgeon, one of the hospital's reps supposedly confirmed with her insurance company (BCBS Florida) that the surgery was covered.
After her appointment with the surgeon, she found out that the surgery is listed as an exclusion in her contract; additionally, her agent said that the company does not offer *any* plans that cover gastric bypass. Furthermore, the agent said that as of recently, there are *no* insurance companies in Florida that offer coverage for the procedure.
Can this be true? Do all WLS patients in Florida pay out-of-pocket? That seems unlikely, but we are not sure what the next step is. Can anyone provide any insight on this??
An individual policy is out of the question due to pre-existing conditions. However, she is currently covered under the group plan used by her parents' company, so there is the option of her family's company switching plans or insurance companies, if we could find one that provides coverage.
Any ideas would be greatly appreciated!
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